Will we meet in person?/Do I have to be local to Billerica, Massachusetts?
If you are located in Northern/Western Massachusetts or Southern New Hampshire and would like to meet in person, that would be great! But it's not necessary.

Between phone and e-mail communications, it's possible to keep connected even if you're in another state. You'll still be able to see and approve every project every step of the way.

How long will my project take?
After our initial meeting (either in person or by phone), you will generally receive a first draft (or your 3 design choices) in 5 business days. Once you select the final design, you'll receive the second draft in about 3 business days. At this point, you'll need to make any and all changes and, once received, you'll get the final draft 3 business days later.

If you want Design a la carte to handle the printing and/or hosting process, there will be additional time dedicated to these services. A complete estimate of the time and money needed to complete the project to your full satisfaction will be included in your initial quote.

How involved will I be in the design process?
At the beginning of the project you will not only define the project requirements, you will also be encouraged to give us an overview of your business, business objectives, what types of design you like and dislike, and what image you'd like the project to convey.

We know that you're busy, so we can work with as little, or as much, of your creative input that you care to provide.

What if I don't like the designs presented?
Design a la carte hopes to develop a design concept that you love. If you are not satisfied with the design concepts presented to you, work will continue until that satisfaction is met or your money will be refunded.

For additional information on schedules, quotes, payment, cancellation, copyrights and more, please see the Terms and Conditions page.